All Artemis products have a 30 day money back guarantee, and all items purchased within 30 days can be returned for a refund with an original receipt of purchase.

All returns must include all the accessories in the original package.

All returns should be approved and must have a Return Merchandise Authorization (RMA).

Credits will be issued to the payment method used during purchase.

Products are unable to be exchanged. You can always return the unwanted item(s) for a refund and place a new order for the desired item(s).

P.O. Box addresses are not accepted for RMA returns. You must provide a valid physical address to continue the RMA process.

All questions regarding returns should be emailed to support@teamrtusa.com to obtain an Return Merchandise Authorization (RMA)

Damaged or Missing items claims should be reported in two business days of receipt of the order. Returns do not apply for products purchased from unauthorized sources.